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Read more: Software Update: Stable Version 26.1 HighlightsSoftware Update: Stable Version 26.1 Highlights
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.
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How to Process Insurance Plan Changes
Read more: How to Process Insurance Plan ChangesProcessing insurance plan changes incorrectly can have scary repercussions like affecting all plan subscribers, changes to historical info and more. Read this post and handle changes with confidence!
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Software Update: Stable Version 19.2 Highlights
Read more: Software Update: Stable Version 19.2 HighlightsSOFTWARE UPDATE: Version 19.2 has been released as Stable. 14 requested enhancements & new features were implemented in this software update – watch the video and read the highlights here.
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Feature Highlight: Customizing with Definitions
Read more: Feature Highlight: Customizing with DefinitionsThis post will discuss how using Definitions to customize your software can boost efficiency and productivity, and improve data tracking for your practice.
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Managing Your Patient Accounts Part 3: Repeating & Recurring Charges and Payment Plans
Read more: Managing Your Patient Accounts Part 3: Repeating & Recurring Charges and Payment PlansThis post will help you understand recurring & repeating charges and payment plans, and the tools available to help you manage patient accounts.
Guest Posts
Read content written by featured third-party guest writers.
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Read more: How DentalXChange’s Eligibility AI Is Getting SmarterHow DentalXChange’s Eligibility AI Is Getting Smarter
Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.
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Read more: How Voice Charting Supports Periodontal CareHow Voice Charting Supports Periodontal Care
Six sites per tooth, up to 32 teeth: a full periodontal chart can mean 192 measurements called out and recorded in a single visit. A thorough exam can take up to 15 minutes, and recording the findings may involve a second team member. When appointment time is tight, it can be difficult to document measurements…
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Read more: Batch Quickscreen: A Simple Integration to Help Unlock Confident Cost Conversations and More CareBatch Quickscreen: A Simple Integration to Help Unlock Confident Cost Conversations and More Care
Cost conversations can be difficult. You and your staff like to provide care and help your patients, and your patients want to get dental care without worrying about bills. But payments and costs are an inevitable part of healthcare. And with rising costs and complicated insurance and payment options, these conversations might be more tense…
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Read more: Why Your Multi-Location Practice’s Missed Call Rate Is the Wrong Number to TrackWhy Your Multi-Location Practice’s Missed Call Rate Is the Wrong Number to Track
What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…
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Read more: Where Dental Practices Lose Revenue Without Realizing ItWhere Dental Practices Lose Revenue Without Realizing It
Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.
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Read more: The Hidden Work That Happens Between Patient Visits (And Why It Matters More Than You Think)The Hidden Work That Happens Between Patient Visits (And Why It Matters More Than You Think)
Before and after every appointment, dental teams manage dozens of behind-the-scenes tasks. Here’s how reducing that friction improves both operations and patient care.