Whether it’s a patient who’s new to your practice, or an established patient with dental care needs, it can be a challenge to present care in a way that the patient understands, and results in them getting the care they need. Sally McKenzie, founder and CEO of McKenzie […]
Move over baby boomers, there’s a new sheriff in town that’s driving messaging and marketing strategies for a lot of businesses. In recent years, the number of Millennials in the US has surpassed the number of baby boomers – and the gap is only going to grow. Read this post to better understand how millennials search for and select dentists online, and the steps you need to take now to earn their business!
In this tips & tricks post, learn how to track claim follow-up activity, how to make sure the DEA number prints on your paper prescriptions, and how to view a complete record of a patient (and their family members’) appointments.
Practice knowledge is most powerful when it’s documented and centralized. Meet the Open Dental Wiki – your new practice knowledge hub.
We are excited to announce that Version 18.1 has been released as Stable. This version implemented 31 enhancements and features requested by our users! Read the highlights in this post, then update to unlock all the software has to offer!
In this post, read about PaySimple’s integration with Open Dental, and how it allows you to spend more time focusing on what really matters, and less time on payment processing.
Appointment scheduling is a process that is done frequently. Read this post for 5 great tools you can use in Open Dental to make the process consistent, efficient, and even automated!
In this tips & tricks post, get a helpful resource for troubleshooting Treatment Plans & Preauthorizations, how to handle multi-stage treatment, using an iPad for patient forms, and how to move a patient into an existing family in Open Dental.
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that provides protection for patients’ health information and how it is handled by those who provide healthcare. Following HIPAA guidelines helps protect PHI and your organization. Businesses that fail to do so may be responsible for consequences, including fines, if data is compromised. In this post, we’ll discuss your responsibility for HIPAA compliance, the definition of PHI, and using the built-in tools in Open Dental for HIPAA-compliant use of the software.
In this tips & tricks post, find out what to do if employees are clocking in but nothing’s showing up (you can’t see your current pay period), how to close out the month in Open Dental, and the process for opening next year in your schedule.