
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Software Update: Version 20.5 has been released as Stable, implementing 16 features requested by our users. Learn all about the new features here.

When there is a balance on a patient account, you want to be able to quickly determine where the balance is coming from, and collect the correct amount from your patient. In this post, we’ll look at why your patient may have a balance, as well as other account questions that may come up as you manage patient accounts.

These Appointment View Fields will help your staff quickly see the most pertinent information to manage appointments quickly and efficiently.

Procedures like crowns or bridges may be done over multiple visits. Learn how the group for multiple visits tool can give you better visibility and easier management of multi-visit treatment.
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Are you presenting the information visitors need to see when they reach your website? Read this post to find out if your website passes the eight second test.

More often than not it’s a simple mistake, rather than malicious intent, that leaks electronic Protected Health Information (ePHI) and ends up costing your practice money, time, and loss of reputation. Read this post for ways leaks can happen, and the steps you can take to prevent them.

Patients today want almost everything to be easier: it is essential to think of them in even the minor details of office operations. If how you approach payment processing is an afterthought today, insights in this post might leave you thinking differently.

Don’t answer your practice phone blindly. Let Phone IQ from Practice by Numbers show you patient & family data at first ring, so your conversations are efficient and productive.

For new customers looking for a practice, it starts with convenience. And as a customer-centric business, automating the feedback loop is key. Read this post to find out how Podium integrates with Open Dental to automate and optimize your customer journey, to take your practice to the next level.