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Read more: Software Update: Stable Version 26.1 HighlightsSoftware Update: Stable Version 26.1 Highlights
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.
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Why does my patient have a balance? And other Account Questions.
Read more: Why does my patient have a balance? And other Account Questions.When there is a balance on a patient account, you want to be able to quickly determine where the balance is coming from, and collect the correct amount from your patient. In this post, we’ll look at why your patient may have a balance, as well as other account questions that may come up as you manage patient accounts.
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Our Favorite Appointment View Fields
Read more: Our Favorite Appointment View FieldsThese Appointment View Fields will help your staff quickly see the most pertinent information to manage appointments quickly and efficiently.
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When Treatment Spans Multiple Visits
Read more: When Treatment Spans Multiple VisitsProcedures like crowns or bridges may be done over multiple visits. Learn how the group for multiple visits tool can give you better visibility and easier management of multi-visit treatment.
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Best Practices when Paying Providers on Collections
Read more: Best Practices when Paying Providers on CollectionsLearn best practices for module preference settings, information processing, and running reports when paying providers on collections.
Guest Posts
Read content written by featured third-party guest writers.
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Read more: How DentalXChange’s Eligibility AI Is Getting SmarterHow DentalXChange’s Eligibility AI Is Getting Smarter
Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.
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![10 Best Backup Services for Healthcare Providers [2026 Comparison]](https://opendental.blog/wp-content/uploads/2026/10/Thumbnail_10-Best-Backup-Services-for-.png)
Read more: 10 Best Backup Services for Healthcare Providers [2026 Comparison]10 Best Backup Services for Healthcare Providers [2026 Comparison]
The article evaluates backup services for healthcare providers, emphasizing factors like data protection, recovery responsibilities, and compliance to ensure effective data management and security.
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Read more: How Voice Charting Supports Periodontal CareHow Voice Charting Supports Periodontal Care
Six sites per tooth, up to 32 teeth: a full periodontal chart can mean 192 measurements called out and recorded in a single visit. A thorough exam can take up to 15 minutes, and recording the findings may involve a second team member. When appointment time is tight, it can be difficult to document measurements…
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Read more: Batch Quickscreen: A Simple Integration to Help Unlock Confident Cost Conversations and More CareBatch Quickscreen: A Simple Integration to Help Unlock Confident Cost Conversations and More Care
Cost conversations can be difficult. You and your staff like to provide care and help your patients, and your patients want to get dental care without worrying about bills. But payments and costs are an inevitable part of healthcare. And with rising costs and complicated insurance and payment options, these conversations might be more tense…
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Read more: Why Your Multi-Location Practice’s Missed Call Rate Is the Wrong Number to TrackWhy Your Multi-Location Practice’s Missed Call Rate Is the Wrong Number to Track
What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…
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Read more: Where Dental Practices Lose Revenue Without Realizing ItWhere Dental Practices Lose Revenue Without Realizing It
Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.