
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Communication is the foundation for building long-lasting relationships with your patients. Effective patient communication builds trust, and that affects patient retention, referrals, case acceptance, broken or missed appointments, and everything in between. Your patient communication often starts before they even step foot in your practice. In order to grow your practice, you have to reach patients where it counts. In…

We are excited to announce Version 17.2 has now been released as Stable. This versions implemented 29 features requested by our amazing users! Watch the video, or read all about our highlighted new features.

Whether you host your Open Dental Software on a server in your practice or in the cloud, it is imperative that you have a comprehensive backup strategy. And don’t forget – this is also a requirement for HIPAA compliance. Does your backup strategy have the X-Factor? While there isn’t one specific element that makes or breaks a backup strategy, there…

You’ve charted and completed bitewings (D0272 / D0273 / D0274) and a pano (D0330) for your patient, along with a few other procedure codes. You’ve submitted your claim, and you finally receive the insurance payment. But what’s this? The insurance paid based on a Full Mouth X-Ray (FMX) code D0210. Now what?
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Reviewing the most popular business backup solutions: Tape (LTO), Disk (HDD/SSD), and the Cloud. Weighing factors such as: Initial Investment, Maintenance Cost, Expandability, Accessibility, Sensitivity, and Ideal Uses.

Users of PaySimple through Open Dental have experienced many benefits. See which PaySimple features are user favorites, and why.

Are you presenting the information visitors need to see when they reach your website? Read this post to find out if your website passes the eight second test.

More often than not it’s a simple mistake, rather than malicious intent, that leaks electronic Protected Health Information (ePHI) and ends up costing your practice money, time, and loss of reputation. Read this post for ways leaks can happen, and the steps you can take to prevent them.

Patients today want almost everything to be easier: it is essential to think of them in even the minor details of office operations. If how you approach payment processing is an afterthought today, insights in this post might leave you thinking differently.