
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Take a look at some progress photos of the new Open Dental Marietta Facility. The building is now finished, and things are moving quickly to prepare for the move-in of 20 staff members in November, 2017.

Communication is the foundation for building long-lasting relationships with your patients. Effective patient communication builds trust, and that affects patient retention, referrals, case acceptance, broken or missed appointments, and everything in between. Your patient communication often starts before they even step foot in your practice. In order to grow your practice, you have to reach patients where it counts. In…

We are excited to announce Version 17.2 has now been released as Stable. This versions implemented 29 features requested by our amazing users! Watch the video, or read all about our highlighted new features.

Whether you host your Open Dental Software on a server in your practice or in the cloud, it is imperative that you have a comprehensive backup strategy. And don’t forget – this is also a requirement for HIPAA compliance. Does your backup strategy have the X-Factor? While there isn’t one specific element that makes or breaks a backup strategy, there…
Read content written by featured third-party guest writers.

Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.
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The article evaluates backup services for healthcare providers, emphasizing factors like data protection, recovery responsibilities, and compliance to ensure effective data management and security.

Six sites per tooth, up to 32 teeth: a full periodontal chart can mean 192 measurements called out and recorded in a single visit. A thorough exam can take up to 15 minutes, and recording the findings may involve a second team member. When appointment time is tight, it can be difficult to document measurements…

Cost conversations can be difficult. You and your staff like to provide care and help your patients, and your patients want to get dental care without worrying about bills. But payments and costs are an inevitable part of healthcare. And with rising costs and complicated insurance and payment options, these conversations might be more tense…

What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…

Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.