As 2021 draws to a close, we are in a bit of disbelief that the year is over. In some ways this year felt eternal, as we continued to deal with loss, change, and challenges to how we do business. And yet here we are, at the end of the year once more, not quite sure how it all happened so quickly but realizing we made it!

First things first: Thank You!

At the start of this year, I think it’s safe to say we were all looking at the year ahead, wondering how it was going to play out. From closures to reopening constraints, operational guidelines that continued to shift, staffing challenges, and growing pains, there were definitely quite a few ups and downs. We are so grateful for the grace and patience you’ve shown us this year as we’ve weathered the storm together.

Growing to support you better now, and for many years to come.

We saw explosive growth again this year. In the last 12 months:

• We filled up Building C with new (and relocated) team members.
• We finished retrofitting Building G and have moved 45 team members in so far.
• We started construction on Building D which will eventually house up to 500 team members!
  Learn more in our latest Marietta Campus Update blog post and on Instagram.
• Between 11/1/2020 and 10/31/2021, we hired:
  • 119 Support Technicians
  • 6 Software Engineers (who program the features in Open Dental)
  • 1 Software Engineer Intern
  • 5 Maintenance Staff (to take care of our growing campus)

• We exchanged 463,557 tasks, mostly related to customer support – almost 37,000 more than the previous 12-month period.
• We published 75 new videos on our YouTube Channel, which had a combined total of more than 357,000 views.
• We welcomed almost 1,400 new members into the Open Dental Users Facebook Group which is now 4,668 members strong.

This year has brought challenges, surprises, and many, many blessings. We hope the close of this year will be an opportunity to pause, reflect, and give thanks – we are so thankful for you!

From our team to yours:
Thank you, and Happy Holidays!