Learn more about transferring your patient’s data to another practice, printing a patient receipt (for FSA reporting, etc.), and what to do if you’ve sent the wrong procedures on a claim.
In this tips & tricks post, learn more about end-of-year letters, changing settings and adding options to various areas of Open Dental, dropping old insurance coverage, and dealing with roll-over benefits.
In this tips & tricks post, learn how to track claim follow-up activity, how to make sure the DEA number prints on your paper prescriptions, and how to view a complete record of a patient (and their family members’) appointments.
In this tips & tricks post, get a helpful resource for troubleshooting Treatment Plans & Preauthorizations, how to handle multi-stage treatment, using an iPad for patient forms, and how to move a patient into an existing family in Open Dental.
In this tips & tricks post, find out what to do if employees are clocking in but nothing’s showing up (you can’t see your current pay period), how to close out the month in Open Dental, and the process for opening next year in your schedule.
Can you undo a delete action in Open Dental? What about editing or printing fee schedules? Read more and find out.
Your practice is growing and you’re adding new staff, congratulations! Here is a handy New Hire Checklist to ensure your new addition has everything they need for Open Dental success! Your New Hire Checklist: Training Training is a critical part of on-boarding for any new employee. After your […]
Learn how to hide an accidentally created user, deal with providers that have different reimbursement rates within the same insurance plan (or charge a different office fee), and how to retrieve deleted procedure notes.
Learn how to specify account module comm entry views, print progress notes for a specific date range, decipher the X in the Treatment Plan Sub column and more!
Learn how to reorder primary/secondary insurance, deal with insurance when it paid on a different code than charted, understanding the Cloud, and much more…