Category: Miscellaneous
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Why Your Multi-Location Practice’s Missed Call Rate Is the Wrong Number to Track
Read more: Why Your Multi-Location Practice’s Missed Call Rate Is the Wrong Number to TrackWhat 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…
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Hidden Gems: Treasures of the Open Dental Perio Chart
Read more: Hidden Gems: Treasures of the Open Dental Perio ChartNew to Open Dental or just want to chart faster? Here are the perio chart shortcuts, navigation tips, and tools every hygienist should know.
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Where Dental Practices Lose Revenue Without Realizing It
Read more: Where Dental Practices Lose Revenue Without Realizing ItIncomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.
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Software Update: Stable Version 26.1 Highlights
Read more: Software Update: Stable Version 26.1 HighlightsOpen Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.
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The Hidden Work That Happens Between Patient Visits (And Why It Matters More Than You Think)
Read more: The Hidden Work That Happens Between Patient Visits (And Why It Matters More Than You Think)Before and after every appointment, dental teams manage dozens of behind-the-scenes tasks. Here’s how reducing that friction improves both operations and patient care.
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Planning Coverage for Summer Vacation
Read more: Planning Coverage for Summer VacationHiring temp staff this summer? Here’s how to set up users, train new employees, and keep your Open Dental data secure while your team is out.
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Technical Jargon for your Not-So-Technical Team Members
Read more: Technical Jargon for your Not-So-Technical Team MembersServer, database, eConnector, IP address—here’s what Open Dental technicians mean when they use technical terms, in plain language.
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Manual vs Digital Dental Charting: Everything You Need to Know
Read more: Manual vs Digital Dental Charting: Everything You Need to KnowManual charting is costing your practice more than you think, in time, accuracy, and staffing. Here’s how digital charting stacks up.
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Welcoming Dental School Graduates
Read more: Welcoming Dental School GraduatesJust graduated and joining a practice that uses Open Dental? We’ve got webinars, step-by-step guides, and one-on-one training to help you hit the ground running.
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Supporting Multi-Lingual Patients
Read more: Supporting Multi-Lingual PatientsLanguage barriers shouldn’t get in the way of great dental care. Open Dental has built-in tools to help you communicate with patients in their preferred language.
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