Coordination of benefits: Helping patients and your dental practice make the most of multiple plans
Understanding coordination of benefits (COB) can be difficult as there are a plethora of rules regulating COB.
4 Tips for Handling Declined Customer Credit Card Transactions
As a small business owner, you need to have a strategy for the uncomfortable moments when a customer’s credit card is declined. Here are four best practices for handling the situation.
Software Update: Stable Version 21.2 Highlights
Software Update: Version 21.2 has been released as Stable, implementing many exciting new features. Learn all about them here.
Feature Highlight: Claim Attachments
Some procedures require additional information like images, an EOB, a narrative, or other items to be attached to the claim. In this post, we’ll look at the options for claim attachments.
Online patient reviews: Why they matter and how to improve them
Patients are looking at online reviews and ratings to select their healthcare providers. Learn how you can improve your online ratings and stand out from the crowd.
Four Steps to IT Success for Dental Startup Practices
Learn the critical IT setup components, their timeline, and what to look for in an IT partner for your start-up dental practice.
Open Dental Setup for Startup Practices: The Five Essentials
When you’re starting a new practice, you want to set everything up correctly in Open Dental from the start to minimize workflow disruption and costly re-work later. Learn the 5 Open Dental setup essentials you’ll want to attend to before you start seeing patients in your new practice.
How to Update Your Disaster Recovery Plan and Checklists
A disaster recovery plan is essential for all HIPAA compliant businesses. Moreover, it is crucial this plan is regularly updated to ensure PHI data is safe no matter what.
Why does my patient have a balance? And other Account Questions.
When there is a balance on a patient account, you want to be able to quickly determine where the balance is coming from, and collect the correct amount from your patient. In this post, we’ll look at why your patient may have a balance, as well as other account questions that may come up as you manage patient accounts.
When Treatment Spans Multiple Visits
Procedures like crowns or bridges may be done over multiple visits. Learn how the group for multiple visits tool can give you better visibility and easier management of multi-visit treatment.