
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Software Update: Version 21.2 has been released as Stable, implementing many exciting new features. Learn all about them here.

In this tips & tricks post, we will discuss how to resubmit a claim that was partially paid, how to record a patient’s gender identity, and how to find an appointment when it’s been accidentally deleted.

Open Dental is backed by a team of experts from all kinds of backgrounds. In this series, we’ll interview our experts in various specialties. In this post, we talk with Mark, an Implementations Coordinator.
Read content written by featured third-party guest writers.

Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…

Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.

Before and after every appointment, dental teams manage dozens of behind-the-scenes tasks. Here’s how reducing that friction improves both operations and patient care.

Manual charting is costing your practice more than you think, in time, accuracy, and staffing. Here’s how digital charting stacks up.

Managing membership plans across disconnected systems slows your team down. Here’s how Clerri, a native Open Dental integration, changes the experience for staff and patients.