
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

We’ve covered the imaging module before, but in this part 2 post, we’ll cover some exciting new features that you won’t want to miss!

Open Dental is backed by a team of experts from all walks of life. In this post we interview Rob, our Human Resources Manager.

The Patient Portal gives your patients online access to their account to view appointments, make online payments, and much more. Learn more about this essential feature that’s already included in the cost of support!

Prepayments are a great way to collect payment before work has been completed, but you may be unsure how to best take a payment or how to allocate the payment once treatment has been completed. We’ll cover best practices in this post.
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Dental marketing ROI isn’t just about how much you spent vs. how much you made. Leads, scheduling rates, treatment acceptance, and lifetime patient value all play a role. Here’s how to connect the dots.

In multi-location dental practices, small inconsistencies in communication and scheduling add up fast. Here’s how DSOs can build standardized workflows that improve patient experience, reduce admin burden, and scale without friction.

Healthcare providers are advised to conduct monthly backup restore tests, with quarterly full-system validations and annual disaster simulations recommended for high-risk organizations. Backup monitoring alone does not ensure recoverability; restore testing is essential to confirm that clinical systems and patient data can be operationally restored within acceptable downtime.

EPCS certification isn’t just a regulatory checkbox. It’s what makes electronic prescribing of controlled substances actually safe, reducing fraud, cutting errors, and keeping providers on the right side of DEA requirements.

Staff shortages, endless charting, patients who zone out mid-explanation. These are real problems. AI dental software is quietly solving them. Here’s what it does, what it doesn’t, and how to know if it’s right for your practice.