
Open Dental 25.4 is live and packed with updates. From OCR on eClipboard that auto-fills patient insurance info, to a Clerri integration for in-house membership plans, there’s a lot to explore, including 11 features requested directly by users.

Communication is the foundation for building long-lasting relationships with your patients. Effective patient communication builds trust, and that affects patient retention, referrals, case acceptance, broken or missed appointments, and everything in between. Your patient communication often starts before they even step foot in your practice. In order to grow your practice, you have to reach […]

We are excited to announce Version 17.2 has now been released as Stable. This versions implemented 29 features requested by our amazing users! Watch the video, or read all about our highlighted new features.

Whether you host your Open Dental Software on a server in your practice or in the cloud, it is imperative that you have a comprehensive backup strategy. And don’t forget – this is also a requirement for HIPAA compliance. Does your backup strategy have the X-Factor? While there isn’t one specific element that makes or […]

You’ve charted and completed bitewings (D0272 / D0273 / D0274) and a pano (D0330) for your patient, along with a few other procedure codes. You’ve submitted your claim, and you finally receive the insurance payment. But what’s this? The insurance paid based on a Full Mouth X-Ray (FMX) code D0210. Now what?
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EPCS certification isn’t just a regulatory checkbox. It’s what makes electronic prescribing of controlled substances actually safe, reducing fraud, cutting errors, and keeping providers on the right side of DEA requirements.

More often than not it’s a simple mistake, rather than malicious intent, that leaks electronic Protected Health Information (ePHI) and ends up costing your practice money, time, and loss of reputation. Read this post for ways leaks can happen, and the steps you can take to prevent them.

Patients today want almost everything to be easier: it is essential to think of them in even the minor details of office operations. If how you approach payment processing is an afterthought today, insights in this post might leave you thinking differently.

Don’t answer your practice phone blindly. Let Phone IQ from Practice by Numbers show you patient & family data at first ring, so your conversations are efficient and productive.

For new customers looking for a practice, it starts with convenience. And as a customer-centric business, automating the feedback loop is key. Read this post to find out how Podium integrates with Open Dental to automate and optimize your customer journey, to take your practice to the next level.

Ransomware presents a growing threat to your practice. Read this post to learn more about the types of ransomware, its potential impact on your practice, and how UnisonBDS from Central Data Storage can help protect your data and reputation against ransomware.