
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Communication is the foundation for building long-lasting relationships with your patients. Effective patient communication builds trust, and that affects patient retention, referrals, case acceptance, broken or missed appointments, and everything in between. Your patient communication often starts before they even step foot in your practice. In order to grow your practice, you have to reach patients where it counts. In…

We are excited to announce Version 17.2 has now been released as Stable. This versions implemented 29 features requested by our amazing users! Watch the video, or read all about our highlighted new features.

Whether you host your Open Dental Software on a server in your practice or in the cloud, it is imperative that you have a comprehensive backup strategy. And don’t forget – this is also a requirement for HIPAA compliance. Does your backup strategy have the X-Factor? While there isn’t one specific element that makes or breaks a backup strategy, there…

You’ve charted and completed bitewings (D0272 / D0273 / D0274) and a pano (D0330) for your patient, along with a few other procedure codes. You’ve submitted your claim, and you finally receive the insurance payment. But what’s this? The insurance paid based on a Full Mouth X-Ray (FMX) code D0210. Now what?
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Don’t answer your practice phone blindly. Let Phone IQ from Practice by Numbers show you patient & family data at first ring, so your conversations are efficient and productive.

For new customers looking for a practice, it starts with convenience. And as a customer-centric business, automating the feedback loop is key. Read this post to find out how Podium integrates with Open Dental to automate and optimize your customer journey, to take your practice to the next level.

Ransomware presents a growing threat to your practice. Read this post to learn more about the types of ransomware, its potential impact on your practice, and how UnisonBDS from Central Data Storage can help protect your data and reputation against ransomware.

Is your data safe from a natural disaster? The small amount of time it takes to adopt a disaster recovery plan pales in comparison to the weeks and months it can take to recover from serious data loss. Read this post for three ways to help avoid data loss due to a Natural Disaster.

In the second of our 3-part series, learn about the audience that’s driving messaging and marketing strategies for a lot of businesses, how they search for and select dentists online, and the steps you need to take now to earn their business!