
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Learn more about apps from Open Dental that can help you and your staff manage your practice even more efficiently.

Insurance can throw you some pretty tricky curveballs on claims. In this post, we’ll discuss what to do when insurance pays on a different code than you billed, processing single and batch claims, posting partial or multiple claim payments, handling insurance overpayments, interest payments, and more so you can knock it out of the park!

COVID closures in the spring will compound the typical seasonal slowness. Learn the tools to start using today to mitigate severe revenue drops in the fall.

Master the Manage Module: Learn how to manage time cards, send batch claims, manage monthly patient billing, and make business-critical data backups.
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Six sites per tooth, up to 32 teeth: a full periodontal chart can mean 192 measurements called out and recorded in a single visit. A thorough exam can take up to 15 minutes, and recording the findings may involve a second team member. When appointment time is tight, it can be difficult to document measurements…

Cost conversations can be difficult. You and your staff like to provide care and help your patients, and your patients want to get dental care without worrying about bills. But payments and costs are an inevitable part of healthcare. And with rising costs and complicated insurance and payment options, these conversations might be more tense…

What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…

Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.

Before and after every appointment, dental teams manage dozens of behind-the-scenes tasks. Here’s how reducing that friction improves both operations and patient care.