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Read more: Software Update: Stable Version 26.1 HighlightsSoftware Update: Stable Version 26.1 Highlights
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.
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Questions & Answers with an Open Dental Expert: Human Resources Manager
Read more: Questions & Answers with an Open Dental Expert: Human Resources ManagerOpen Dental is backed by a team of experts from all walks of life. In this post we interview Rob, our Human Resources Manager.
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Feature Highlight: Patient Portal
Read more: Feature Highlight: Patient PortalThe Patient Portal gives your patients online access to their account to view appointments, make online payments, and much more. Learn more about this essential feature that’s already included in the cost of support!
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Best Practices for Accepting Prepayments
Read more: Best Practices for Accepting PrepaymentsPrepayments are a great way to collect payment before work has been completed, but you may be unsure how to best take a payment or how to allocate the payment once treatment has been completed. We’ll cover best practices in this post.
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Software Update: Stable Version 22.1 Highlights
Read more: Software Update: Stable Version 22.1 HighlightsSoftware Update: Version 22.1 has been released as Stable with many new features including 15 requested by our users. Learn all about them here.
Guest Posts
Read content written by featured third-party guest writers.
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Read more: How DentalXChange’s Eligibility AI Is Getting SmarterHow DentalXChange’s Eligibility AI Is Getting Smarter
Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.
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Read more: How Voice Charting Supports Periodontal CareHow Voice Charting Supports Periodontal Care
Six sites per tooth, up to 32 teeth: a full periodontal chart can mean 192 measurements called out and recorded in a single visit. A thorough exam can take up to 15 minutes, and recording the findings may involve a second team member. When appointment time is tight, it can be difficult to document measurements…
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Read more: Batch Quickscreen: A Simple Integration to Help Unlock Confident Cost Conversations and More CareBatch Quickscreen: A Simple Integration to Help Unlock Confident Cost Conversations and More Care
Cost conversations can be difficult. You and your staff like to provide care and help your patients, and your patients want to get dental care without worrying about bills. But payments and costs are an inevitable part of healthcare. And with rising costs and complicated insurance and payment options, these conversations might be more tense…
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Read more: Why Your Multi-Location Practice’s Missed Call Rate Is the Wrong Number to TrackWhy Your Multi-Location Practice’s Missed Call Rate Is the Wrong Number to Track
What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…
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Read more: Where Dental Practices Lose Revenue Without Realizing ItWhere Dental Practices Lose Revenue Without Realizing It
Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.
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Read more: The Hidden Work That Happens Between Patient Visits (And Why It Matters More Than You Think)The Hidden Work That Happens Between Patient Visits (And Why It Matters More Than You Think)
Before and after every appointment, dental teams manage dozens of behind-the-scenes tasks. Here’s how reducing that friction improves both operations and patient care.