
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

In this Patient Accounts Part 2 post, explore adding adjustments to multiple procedures, and how to quickly charge retail items to patient accounts.

We are excited to announce that Version 18.4 has been released as Stable. This version implemented 25 features and enhancements. Read the highlights in this post, then update to unlock all the software has to offer!

In this Patient Accounts Part 1 post, read how to create claims quickly & efficiently, track any follow-ups you’re doing with insurance, and all that comes with handling insurance payments.

As your practice grows, make sure you’re utilizing all the available tools to track and manage all your revenue, whether it’s from insurance or patients. This post gives you a rundown on reports in Open Dental that can help at every stage of the revenue cycle.
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.
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The article evaluates backup services for healthcare providers, emphasizing factors like data protection, recovery responsibilities, and compliance to ensure effective data management and security.

Six sites per tooth, up to 32 teeth: a full periodontal chart can mean 192 measurements called out and recorded in a single visit. A thorough exam can take up to 15 minutes, and recording the findings may involve a second team member. When appointment time is tight, it can be difficult to document measurements…

Cost conversations can be difficult. You and your staff like to provide care and help your patients, and your patients want to get dental care without worrying about bills. But payments and costs are an inevitable part of healthcare. And with rising costs and complicated insurance and payment options, these conversations might be more tense…

What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…

Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.