
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Open Dental is backed by a team of experts from all walks of life. In this post, we interview Daniel – our Security, Facilities, AND Call Center Manager.

Learn how to set up Scheduled Processes in Open Dental to automatically run resource-intensive tasks during non-working hours.

Getting patients back into the office for their Recall appointment can be like pulling teeth, but with Open Dental, you can manage Recall like a pro!

Texting is by far the most effective method of patient communication. Learn all the different ways you can utilize texting in Open Dental.
Read content written by featured third-party guest writers.

Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.
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The article evaluates backup services for healthcare providers, emphasizing factors like data protection, recovery responsibilities, and compliance to ensure effective data management and security.

Six sites per tooth, up to 32 teeth: a full periodontal chart can mean 192 measurements called out and recorded in a single visit. A thorough exam can take up to 15 minutes, and recording the findings may involve a second team member. When appointment time is tight, it can be difficult to document measurements…

Cost conversations can be difficult. You and your staff like to provide care and help your patients, and your patients want to get dental care without worrying about bills. But payments and costs are an inevitable part of healthcare. And with rising costs and complicated insurance and payment options, these conversations might be more tense…

What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…

Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.