
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

If you’ve ever been stumped by how to handle an insurance scenario, this is the post for you. We’ll provide some tips & tricks to help you manage various insurance intricacies in Open Dental.

Open Dental is a practice management software packed full of features, and as a result, we have a team packed full of experts. In this post, we will take a look behind the scenes of Open Dental Software testing, and interview our expert Chuck, who brings a wealth of experience and knowledge to the Testing Team.

Whether you’re starting out as a fee-for-service practice or transitioning from an in-network, insurance-based model, Open Dental has plenty of features to make the setup process easy and efficient.

If your practice offers in-house or Discount Plans, these tools in Open Dental will help streamline and automate the process so staff doesn’t need to manually apply discounts or override them once a patient exceeds discount amounts.
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Managing 50+ individual connections is costing dental payers more than they realize. Here’s how a single gateway changes the equation.

Many patients skip recommended dental care because of cost, not because they don’t want it. Offering flexible financing and training your team to talk about it clearly can make a real difference in treatment acceptance and patient trust.

Dental marketing ROI isn’t just about how much you spent vs. how much you made. Leads, scheduling rates, treatment acceptance, and lifetime patient value all play a role. Here’s how to connect the dots.

In multi-location dental practices, small inconsistencies in communication and scheduling add up fast. Here’s how DSOs can build standardized workflows that improve patient experience, reduce admin burden, and scale without friction.

Healthcare providers are advised to conduct monthly backup restore tests, with quarterly full-system validations and annual disaster simulations recommended for high-risk organizations. Backup monitoring alone does not ensure recoverability; restore testing is essential to confirm that clinical systems and patient data can be operationally restored within acceptable downtime.