
Open Dental 25.4 is live and packed with updates. From OCR on eClipboard that auto-fills patient insurance info, to a Clerri integration for in-house membership plans, there’s a lot to explore, including 11 features requested directly by users.

Software Update: Version 20.5 has been released as Stable, implementing 16 features requested by our users. Learn all about the new features here.

When there is a balance on a patient account, you want to be able to quickly determine where the balance is coming from, and collect the correct amount from your patient. In this post, we’ll look at why your patient may have a balance, as well as other account questions that may come up as you manage patient accounts.

These Appointment View Fields will help your staff quickly see the most pertinent information to manage appointments quickly and efficiently.

Procedures like crowns or bridges may be done over multiple visits. Learn how the group for multiple visits tool can give you better visibility and easier management of multi-visit treatment.
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Managing membership plans across disconnected systems slows your team down. Here’s how Clerri, a native Open Dental integration, changes the experience for staff and patients.

Managing 50+ individual connections is costing dental payers more than they realize. Here’s how a single gateway changes the equation.

Many patients skip recommended dental care because of cost, not because they don’t want it. Offering flexible financing and training your team to talk about it clearly can make a real difference in treatment acceptance and patient trust.

Dental marketing ROI isn’t just about how much you spent vs. how much you made. Leads, scheduling rates, treatment acceptance, and lifetime patient value all play a role. Here’s how to connect the dots.

In multi-location dental practices, small inconsistencies in communication and scheduling add up fast. Here’s how DSOs can build standardized workflows that improve patient experience, reduce admin burden, and scale without friction.

Healthcare providers are advised to conduct monthly backup restore tests, with quarterly full-system validations and annual disaster simulations recommended for high-risk organizations. Backup monitoring alone does not ensure recoverability; restore testing is essential to confirm that clinical systems and patient data can be operationally restored within acceptable downtime.