
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

The Patient Portal gives your patients online access to their account to view appointments, make online payments, and much more. Learn more about this essential feature that’s already included in the cost of support!

Prepayments are a great way to collect payment before work has been completed, but you may be unsure how to best take a payment or how to allocate the payment once treatment has been completed. We’ll cover best practices in this post.

Software Update: Version 22.1 has been released as Stable with many new features including 15 requested by our users. Learn all about them here.

The Open Dental Support Team has been growing and expanding our knowledge for years. Learn the answers to some of our most common questions.
Read content written by featured third-party guest writers.

Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…

Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.

Before and after every appointment, dental teams manage dozens of behind-the-scenes tasks. Here’s how reducing that friction improves both operations and patient care.

Manual charting is costing your practice more than you think, in time, accuracy, and staffing. Here’s how digital charting stacks up.

Managing membership plans across disconnected systems slows your team down. Here’s how Clerri, a native Open Dental integration, changes the experience for staff and patients.