4 Tips for Handling Declined Customer Credit Card Transactions
As a small business owner, you need to have a strategy for the uncomfortable moments when a customer’s credit card is declined. Here are four best practices for handling the situation.
Software Update: Stable Version 21.2 Highlights
Software Update: Version 21.2 has been released as Stable, implementing many exciting new features. Learn all about them here.
Open Dental Users First to Get Access to ADA’s New Registry Initiative
Learn how Open Dental’s integration with the ADA’s Dental Experience and Research Exchange can help improve oral health outcomes in your practice – and beyond.
Tips & Tricks #27
In this tips & tricks post, we will discuss how to resubmit a claim that was partially paid, how to record a patient’s gender identity, and how to find an appointment when it’s been accidentally deleted.
Where Does it Hurt?
Where is your practice hurting? Learn the three common pain points for practices and ways to use insights from your data to resolve them.
Planning for Coverage: Open Dental Setup for Temporary Employees
In this post, we’ll help you prepare for temporary staff that may be covering for your team members during their leave.
3 Important Steps to Prevent Ransomware Attacks
Ransomware attacks are on the rise and there’s no way to stop cybercriminals targeting your dental practice. You need to backup, update, and educate.
Questions & Answers with an Open Dental Expert: Implementations
Open Dental is backed by a team of experts from all kinds of backgrounds. In this series, we’ll interview our experts in various specialties. In this post, we talk with Mark, an Implementations Coordinator.
How Practice Management Software Can Solve Healthcare’s Cash Flow Problems
Not only is cash flow critical to a practice’s success, it must be efficiently managed through the practice management software – here’s how.
Feature Highlight: Claim Attachments
Some procedures require additional information like images, an EOB, a narrative, or other items to be attached to the claim. In this post, we’ll look at the options for claim attachments.