As a small business owner, you need to have a strategy for the uncomfortable moments when a customer’s credit card is declined. Here are four best practices for handling the situation.
Software Update: Version 21.2 has been released as Stable, implementing many exciting new features. Learn all about them here.
Learn how Open Dental’s integration with the ADA’s Dental Experience and Research Exchange can help improve oral health outcomes in your practice – and beyond.
In this tips & tricks post, we will discuss how to resubmit a claim that was partially paid, how to record a patient’s gender identity, and how to find an appointment when it’s been accidentally deleted.
Where is your practice hurting? Learn the three common pain points for practices and ways to use insights from your data to resolve them.
In this post, we’ll help you prepare for temporary staff that may be covering for your team members during their leave.
Ransomware attacks are on the rise and there’s no way to stop cybercriminals targeting your dental practice. You need to backup, update, and educate.
Open Dental is backed by a team of experts from all kinds of backgrounds. In this series, we’ll interview our experts in various specialties. In this post, we talk with Mark, an Implementations Coordinator.
Not only is cash flow critical to a practice’s success, it must be efficiently managed through the practice management software – here’s how.
Some procedures require additional information like images, an EOB, a narrative, or other items to be attached to the claim. In this post, we’ll look at the options for claim attachments.