Patient Loyalty, Patient Communication

The Road to Loyal Patients

Communication is the foundation for building long-lasting relationships with your patients. Effective patient communication builds trust, and that affects patient retention, referrals, case acceptance, broken or missed appointments, and everything in between. Your patient communication often starts before they even step foot in your practice. In order to […]

Tips and Tricks

Tips & Tricks #1

In this post, fixing the tooth chart when diamond shapes are showing, or a black box is printing on the treatment plan where the tooth chart should be. Also, a new webinar for answers to FAQs on three popular insurance-related reports: Procedures Not Billed to Insurance, Claims Not Sent, and Outstanding Insurance Claims reports.