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Read more: Software Update: Stable Version 26.1 HighlightsSoftware Update: Stable Version 26.1 Highlights
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.
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Understanding Open Dental: Security Warnings
Read more: Understanding Open Dental: Security WarningsIn this post series, we’ll review messages in Open Dental: What they mean, and how to handle them. Up first: Security Warnings.
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Collecting Past-Due Balances
Read more: Collecting Past-Due BalancesLearn how to track and manage past due balances in Open Dental, and different options for handling delinquent accounts.
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New Employee Training: New Patient Workflow in Open Dental
Read more: New Employee Training: New Patient Workflow in Open DentalTraining new staff? This post covers the workflow in Open Dental to welcome new patients to your practice.
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New Employee Checklist
Read more: New Employee ChecklistCongratulations, you’ve hired a new employee! Here are a few things you’ll want to do to get them set up and make sure they’re successful in Open Dental.
Guest Posts
Read content written by featured third-party guest writers.
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Read more: How DentalXChange’s Eligibility AI Is Getting SmarterHow DentalXChange’s Eligibility AI Is Getting Smarter
Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.
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Read more: Why Your Multi-Location Practice’s Missed Call Rate Is the Wrong Number to TrackWhy Your Multi-Location Practice’s Missed Call Rate Is the Wrong Number to Track
What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…
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Read more: Where Dental Practices Lose Revenue Without Realizing ItWhere Dental Practices Lose Revenue Without Realizing It
Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.
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Read more: The Hidden Work That Happens Between Patient Visits (And Why It Matters More Than You Think)The Hidden Work That Happens Between Patient Visits (And Why It Matters More Than You Think)
Before and after every appointment, dental teams manage dozens of behind-the-scenes tasks. Here’s how reducing that friction improves both operations and patient care.
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Read more: Manual vs Digital Dental Charting: Everything You Need to KnowManual vs Digital Dental Charting: Everything You Need to Know
Manual charting is costing your practice more than you think, in time, accuracy, and staffing. Here’s how digital charting stacks up.
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Read more: Why Your Open Dental Practice Deserves a Better Membership ExperienceWhy Your Open Dental Practice Deserves a Better Membership Experience
Managing membership plans across disconnected systems slows your team down. Here’s how Clerri, a native Open Dental integration, changes the experience for staff and patients.