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Read more: Software Update: Stable Version 26.1 HighlightsSoftware Update: Stable Version 26.1 Highlights
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.
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Software Update: Stable Version 20.5 Highlights
Read more: Software Update: Stable Version 20.5 HighlightsSoftware Update: Version 20.5 has been released as Stable, implementing 16 features requested by our users. Learn all about the new features here.
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Why does my patient have a balance? And other Account Questions.
Read more: Why does my patient have a balance? And other Account Questions.When there is a balance on a patient account, you want to be able to quickly determine where the balance is coming from, and collect the correct amount from your patient. In this post, we’ll look at why your patient may have a balance, as well as other account questions that may come up as you manage patient accounts.
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Our Favorite Appointment View Fields
Read more: Our Favorite Appointment View FieldsThese Appointment View Fields will help your staff quickly see the most pertinent information to manage appointments quickly and efficiently.
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When Treatment Spans Multiple Visits
Read more: When Treatment Spans Multiple VisitsProcedures like crowns or bridges may be done over multiple visits. Learn how the group for multiple visits tool can give you better visibility and easier management of multi-visit treatment.
Guest Posts
Read content written by featured third-party guest writers.
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Read more: How DentalXChange’s Eligibility AI Is Getting SmarterHow DentalXChange’s Eligibility AI Is Getting Smarter
Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.
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Read more: Best Practices for Featuring Financing in Dental Treatment PlansBest Practices for Featuring Financing in Dental Treatment Plans
Many patients skip recommended dental care because of cost, not because they don’t want it. Offering flexible financing and training your team to talk about it clearly can make a real difference in treatment acceptance and patient trust.
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Read more: How to Understand Dental Marketing ROIHow to Understand Dental Marketing ROI
Dental marketing ROI isn’t just about how much you spent vs. how much you made. Leads, scheduling rates, treatment acceptance, and lifetime patient value all play a role. Here’s how to connect the dots.
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Read more: Standardizing Workflows Across Multi-Location Open Dental PracticesStandardizing Workflows Across Multi-Location Open Dental Practices
In multi-location dental practices, small inconsistencies in communication and scheduling add up fast. Here’s how DSOs can build standardized workflows that improve patient experience, reduce admin burden, and scale without friction.
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Read more: How Often Should Healthcare Providers Test Backup Restore?How Often Should Healthcare Providers Test Backup Restore?
Healthcare providers are advised to conduct monthly backup restore tests, with quarterly full-system validations and annual disaster simulations recommended for high-risk organizations. Backup monitoring alone does not ensure recoverability; restore testing is essential to confirm that clinical systems and patient data can be operationally restored within acceptable downtime.
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Read more: Understanding EPCS CertificationUnderstanding EPCS Certification
EPCS certification isn’t just a regulatory checkbox. It’s what makes electronic prescribing of controlled substances actually safe, reducing fraud, cutting errors, and keeping providers on the right side of DEA requirements.