
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

In this Patient Accounts Part 1 post, read how to create claims quickly & efficiently, track any follow-ups you’re doing with insurance, and all that comes with handling insurance payments.

As your practice grows, make sure you’re utilizing all the available tools to track and manage all your revenue, whether it’s from insurance or patients. This post gives you a rundown on reports in Open Dental that can help at every stage of the revenue cycle.

Treatment planning is an essential tool your practice can utilize to clearly communicate treatment needs the doctor has identified for your patients’ optimum dental health. This post looks at 4 key ingredients in a successful treatment plan: a plan presented by your practice, and accepted by your patient.

We are excited to announce that Version 18.3 has been released as Stable. This version implemented 17 features and enhancements. Read the highlights in this post, then update to unlock all the software has to offer!
Read content written by featured third-party guest writers.

Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Managing 50+ individual connections is costing dental payers more than they realize. Here’s how a single gateway changes the equation.

Many patients skip recommended dental care because of cost, not because they don’t want it. Offering flexible financing and training your team to talk about it clearly can make a real difference in treatment acceptance and patient trust.

Dental marketing ROI isn’t just about how much you spent vs. how much you made. Leads, scheduling rates, treatment acceptance, and lifetime patient value all play a role. Here’s how to connect the dots.

In multi-location dental practices, small inconsistencies in communication and scheduling add up fast. Here’s how DSOs can build standardized workflows that improve patient experience, reduce admin burden, and scale without friction.

Healthcare providers are advised to conduct monthly backup restore tests, with quarterly full-system validations and annual disaster simulations recommended for high-risk organizations. Backup monitoring alone does not ensure recoverability; restore testing is essential to confirm that clinical systems and patient data can be operationally restored within acceptable downtime.