
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Open Dental is backed by a team of experts from all walks of life. In this post, we interview Brittany, a Software Engineer.

Managing a dental patient’s account can get complicated. In this post, we’ll discuss some features to help with more complex patient accounts.

With the new growth of spring on the horizon, it’s time to make sure that your practice is doing all that it can to have a full schedule. In this post, we’ll review the tools in Open Dental that help fill open appointment slots and maximize production.

This post series reviews messages in Open Dental: What they mean, and how to handle them. This post covers Claim and Account warnings.
Read content written by featured third-party guest writers.

Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Many patients skip recommended dental care because of cost, not because they don’t want it. Offering flexible financing and training your team to talk about it clearly can make a real difference in treatment acceptance and patient trust.

Dental marketing ROI isn’t just about how much you spent vs. how much you made. Leads, scheduling rates, treatment acceptance, and lifetime patient value all play a role. Here’s how to connect the dots.

In multi-location dental practices, small inconsistencies in communication and scheduling add up fast. Here’s how DSOs can build standardized workflows that improve patient experience, reduce admin burden, and scale without friction.

Healthcare providers are advised to conduct monthly backup restore tests, with quarterly full-system validations and annual disaster simulations recommended for high-risk organizations. Backup monitoring alone does not ensure recoverability; restore testing is essential to confirm that clinical systems and patient data can be operationally restored within acceptable downtime.

EPCS certification isn’t just a regulatory checkbox. It’s what makes electronic prescribing of controlled substances actually safe, reducing fraud, cutting errors, and keeping providers on the right side of DEA requirements.