
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

In our first Employee Spotlight post, we introduce Josiah, whose hard work and dedication have truly made a difference in our organization.

Billing Medicaid can be complex and time-consuming. These Open Dental tools can help streamline the process so you can focus on patient care.

Learn about the wide range of customization options Open Dental offers that can optimize workflow and improve patient care.

If you’ve ever been stumped by how to handle an insurance scenario, this is the post for you. We’ll provide some tips & tricks to help you manage various insurance intricacies in Open Dental.
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Many patients skip recommended dental care because of cost, not because they don’t want it. Offering flexible financing and training your team to talk about it clearly can make a real difference in treatment acceptance and patient trust.

Dental marketing ROI isn’t just about how much you spent vs. how much you made. Leads, scheduling rates, treatment acceptance, and lifetime patient value all play a role. Here’s how to connect the dots.

In multi-location dental practices, small inconsistencies in communication and scheduling add up fast. Here’s how DSOs can build standardized workflows that improve patient experience, reduce admin burden, and scale without friction.

Healthcare providers are advised to conduct monthly backup restore tests, with quarterly full-system validations and annual disaster simulations recommended for high-risk organizations. Backup monitoring alone does not ensure recoverability; restore testing is essential to confirm that clinical systems and patient data can be operationally restored within acceptable downtime.

EPCS certification isn’t just a regulatory checkbox. It’s what makes electronic prescribing of controlled substances actually safe, reducing fraud, cutting errors, and keeping providers on the right side of DEA requirements.