
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Communication is the foundation for building long-lasting relationships with your patients. Effective patient communication builds trust, and that affects patient retention, referrals, case acceptance, broken or missed appointments, and everything in between. Your patient communication often starts before they even step foot in your practice. In order to grow your practice, you have to reach patients where it counts. In…

We are excited to announce Version 17.2 has now been released as Stable. This versions implemented 29 features requested by our amazing users! Watch the video, or read all about our highlighted new features.

Whether you host your Open Dental Software on a server in your practice or in the cloud, it is imperative that you have a comprehensive backup strategy. And don’t forget – this is also a requirement for HIPAA compliance. Does your backup strategy have the X-Factor? While there isn’t one specific element that makes or breaks a backup strategy, there…

You’ve charted and completed bitewings (D0272 / D0273 / D0274) and a pano (D0330) for your patient, along with a few other procedure codes. You’ve submitted your claim, and you finally receive the insurance payment. But what’s this? The insurance paid based on a Full Mouth X-Ray (FMX) code D0210. Now what?
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Data loss isn’t just inconvenient—it’s a business killer. The only thing standing between your business and catastrophe? The right type of backup. Read this post from our friends at Central Data Storage to explore your options.

In today’s rapidly evolving technological landscape, incorporating AI tools into dental practices is no longer a futuristic idea—it’s a transformative reality. Read this post from our friends at Bola AI to learn more.

EPCS is a technological advancement that significantly improves patient safety and the efficiency of the prescribing process. Here’s a look at how EPCS achieves this through robust identity checks, accurate transmission of prescriptions, and timely delivery to pharmacies.

Patient retention is vital for the long-term success of any dental practice. Read this post from DentalXChange to learn some effective tips and strategies to boost patient retention.

Cybersecurity in dental practices is increasingly important as healthcare organizations report a spike in cyberattacks. A recent survey revealed that 92% of healthcare organizations faced a cyberattack in the past year, highlighting an urgent need for stronger defenses. While healthcare organizations averaged 40 attacks annually, about 69% of these attacks disrupted patient care These alarming…