
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Communication is the foundation for building long-lasting relationships with your patients. Effective patient communication builds trust, and that affects patient retention, referrals, case acceptance, broken or missed appointments, and everything in between. Your patient communication often starts before they even step foot in your practice. In order to grow your practice, you have to reach patients where it counts. In…

We are excited to announce Version 17.2 has now been released as Stable. This versions implemented 29 features requested by our amazing users! Watch the video, or read all about our highlighted new features.

Whether you host your Open Dental Software on a server in your practice or in the cloud, it is imperative that you have a comprehensive backup strategy. And don’t forget – this is also a requirement for HIPAA compliance. Does your backup strategy have the X-Factor? While there isn’t one specific element that makes or breaks a backup strategy, there…

You’ve charted and completed bitewings (D0272 / D0273 / D0274) and a pano (D0330) for your patient, along with a few other procedure codes. You’ve submitted your claim, and you finally receive the insurance payment. But what’s this? The insurance paid based on a Full Mouth X-Ray (FMX) code D0210. Now what?
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

The design of your new practice should also consider the patient entertainment experience. This post reviews equipment options that provide modern features and ease of use for office staff.

What is the HIPAA Breach Notification Rule and what should you do if a breach occurs? Learn what constitutes a violation, and who needs to be notified.

How will you overcome patient objections and get more dentistry done in 2022? Here’s our team-oriented approach to treatment acceptance.

A growing number of people are changing jobs as part of “the great resignation.” Learn 11 non-monetary employee retention ideas to help increase overall well-being and morale.

Audit trails track who has accessed data and what was done with it. Breaking down what audit trails are and why they’re essential for complying with HIPAA.