
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Open Dental is backed by a team of experts from all walks of life. In this post we interview Rob, our Human Resources Manager.

The Patient Portal gives your patients online access to their account to view appointments, make online payments, and much more. Learn more about this essential feature that’s already included in the cost of support!

Prepayments are a great way to collect payment before work has been completed, but you may be unsure how to best take a payment or how to allocate the payment once treatment has been completed. We’ll cover best practices in this post.

Software Update: Version 22.1 has been released as Stable with many new features including 15 requested by our users. Learn all about them here.
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Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

The design of your new practice should also consider the patient entertainment experience. This post reviews equipment options that provide modern features and ease of use for office staff.

What is the HIPAA Breach Notification Rule and what should you do if a breach occurs? Learn what constitutes a violation, and who needs to be notified.

How will you overcome patient objections and get more dentistry done in 2022? Here’s our team-oriented approach to treatment acceptance.

A growing number of people are changing jobs as part of “the great resignation.” Learn 11 non-monetary employee retention ideas to help increase overall well-being and morale.

Audit trails track who has accessed data and what was done with it. Breaking down what audit trails are and why they’re essential for complying with HIPAA.