
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

Learn to create Lab Cases and use the Lab Case Manager to create lab slips and track the status of Lab Cases for upcoming appointments.

In this post series, we’ll review messages in Open Dental: What they mean, and how to handle them. Up first: Security Warnings.

Learn how to track and manage past due balances in Open Dental, and different options for handling delinquent accounts.

Training new staff? This post covers the workflow in Open Dental to welcome new patients to your practice.
Read content written by featured third-party guest writers.

Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

Cost conversations can be difficult. You and your staff like to provide care and help your patients, and your patients want to get dental care without worrying about bills. But payments and costs are an inevitable part of healthcare. And with rising costs and complicated insurance and payment options, these conversations might be more tense…

What 8,887 patient calls revealed about front desk measurement, and why the group average hides it. Most dental practices track missed calls. It’s the number every phone system reports; it’s easy to explain, and it feels like it measures something important. For a multi-location group, it’s usually the first metric rolled up to the top.…

Incomplete verifications, ignored denials, and aging patient balances add up to significant lost revenue. Here’s where the leaks happen and how to fix them.

Before and after every appointment, dental teams manage dozens of behind-the-scenes tasks. Here’s how reducing that friction improves both operations and patient care.

Manual charting is costing your practice more than you think, in time, accuracy, and staffing. Here’s how digital charting stacks up.