Learning to Love Lab Cases
Learn to create Lab Cases and use the Lab Case Manager to create lab slips and track the status of Lab Cases for upcoming appointments.
Reducing Credit Card Chargebacks
Credit card chargebacks are a major headache for small business owners. Learn how to reduce them with these tips.
Understanding Open Dental: Security Warnings
In this post series, we’ll review messages in Open Dental: What they mean, and how to handle them. Up first: Security Warnings.
The Basics of ePrescribing in 2023
Welcome to 2023! Let’s sort through some high-level information regarding ePrescribing and its different components.
Collecting Past-Due Balances
Learn how to track and manage past due balances in Open Dental, and different options for handling delinquent accounts.
A Dental Practice’s Guide to Facebook
Interested in expanding your marketing reach into social media but don’t have a lot of time? Start with a Facebook page.
New Employee Training: New Patient Workflow in Open Dental
Training new staff? This post covers the workflow in Open Dental to welcome new patients to your practice.
Computer Troubleshooting and Prepping for a Service Call
Whether you have an IT partner or in-house IT department, when you are experiencing an issue with your computers or network, it’s never fun. Learn some basic troubleshooting steps, and what to do to prepare for a service call with your IT expert.
New Employee Checklist
Congratulations, you’ve hired a new employee! Here are a few things you’ll want to do to get them set up and make sure they’re successful in Open Dental.
Take your SOPs to the next level: 3 dental practice management tips
What’s the key to running a dental practice for greater success? Using SOPs (standard operating procedures)! Learn the 3 tips to take your SOPs to the next level.