
Open Dental 25.4 is live and packed with updates. From OCR on eClipboard that auto-fills patient insurance info, to a Clerri integration for in-house membership plans, there’s a lot to explore, including 11 features requested directly by users.

The Patient Portal gives your patients online access to their account to view appointments, make online payments, and much more. Learn more about this essential feature that’s already included in the cost of support!

Prepayments are a great way to collect payment before work has been completed, but you may be unsure how to best take a payment or how to allocate the payment once treatment has been completed. We’ll cover best practices in this post.

Software Update: Version 22.1 has been released as Stable with many new features including 15 requested by our users. Learn all about them here.

The Open Dental Support Team has been growing and expanding our knowledge for years. Learn the answers to some of our most common questions.
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Managing 50+ individual connections is costing dental payers more than they realize. Here’s how a single gateway changes the equation.

Many patients skip recommended dental care because of cost, not because they don’t want it. Offering flexible financing and training your team to talk about it clearly can make a real difference in treatment acceptance and patient trust.

Dental marketing ROI isn’t just about how much you spent vs. how much you made. Leads, scheduling rates, treatment acceptance, and lifetime patient value all play a role. Here’s how to connect the dots.

In multi-location dental practices, small inconsistencies in communication and scheduling add up fast. Here’s how DSOs can build standardized workflows that improve patient experience, reduce admin burden, and scale without friction.

Healthcare providers are advised to conduct monthly backup restore tests, with quarterly full-system validations and annual disaster simulations recommended for high-risk organizations. Backup monitoring alone does not ensure recoverability; restore testing is essential to confirm that clinical systems and patient data can be operationally restored within acceptable downtime.

EPCS certification isn’t just a regulatory checkbox. It’s what makes electronic prescribing of controlled substances actually safe, reducing fraud, cutting errors, and keeping providers on the right side of DEA requirements.