
Open Dental 25.4 is live and packed with updates. From OCR on eClipboard that auto-fills patient insurance info, to a Clerri integration for in-house membership plans, there’s a lot to explore, including 11 features requested directly by users.

Dental claims can involve unusual or tricky scenarios, some caused by human error, some by Insurance companies. This post has the answers for smooth handling in Open Dental.

Learn how to enable medical insurance, chart medical procedures, and send medical claims in Open Dental.

Text messaging is a patient favorite, boasting a 98% open rate. Learn best practices for sending messages, along with alternative communication channels that may be more suitable for the information you’re wanting to share.

2023 has been a transformative year at Open Dental. Read an overview of this year’s happenings and learn more about what’s to come.
Read content written by featured third-party guest writers.

Managing membership plans across disconnected systems slows your team down. Here’s how Clerri, a native Open Dental integration, changes the experience for staff and patients.

Managing 50+ individual connections is costing dental payers more than they realize. Here’s how a single gateway changes the equation.

Many patients skip recommended dental care because of cost, not because they don’t want it. Offering flexible financing and training your team to talk about it clearly can make a real difference in treatment acceptance and patient trust.

Dental marketing ROI isn’t just about how much you spent vs. how much you made. Leads, scheduling rates, treatment acceptance, and lifetime patient value all play a role. Here’s how to connect the dots.

In multi-location dental practices, small inconsistencies in communication and scheduling add up fast. Here’s how DSOs can build standardized workflows that improve patient experience, reduce admin burden, and scale without friction.

Healthcare providers are advised to conduct monthly backup restore tests, with quarterly full-system validations and annual disaster simulations recommended for high-risk organizations. Backup monitoring alone does not ensure recoverability; restore testing is essential to confirm that clinical systems and patient data can be operationally restored within acceptable downtime.