
Open Dental 26.1 is now stable! New features include ODTouch 25, custom insurance history categories, HTML billing emails, and much more.

The Open Dental Support Team has been growing and expanding our knowledge for years. Learn the answers to some of our most common questions.

You have a variety of patients in your practice. In this post we’ll discuss features that will allow you to better manage your more difficult patients, and help them arrive for appointments and pay their bills on time.

In this Tips & Tricks post, learn how to choose the right insurance plan type, see subscribers on an insurance plan, display a retained root, and work in multiple windows simultaneously.

Alerts in Open Dental notify users about errors, warnings, or actions needed. Learn about Alerts and how to limit them to specific users.
Read content written by featured third-party guest writers.

Manual eligibility checks are slow and error-prone. DentalXChange’s Eligibility AI now writes verified benefit data directly into your system, no retyping required.

In multi-location dental practices, small inconsistencies in communication and scheduling add up fast. Here’s how DSOs can build standardized workflows that improve patient experience, reduce admin burden, and scale without friction.

Healthcare providers are advised to conduct monthly backup restore tests, with quarterly full-system validations and annual disaster simulations recommended for high-risk organizations. Backup monitoring alone does not ensure recoverability; restore testing is essential to confirm that clinical systems and patient data can be operationally restored within acceptable downtime.

EPCS certification isn’t just a regulatory checkbox. It’s what makes electronic prescribing of controlled substances actually safe, reducing fraud, cutting errors, and keeping providers on the right side of DEA requirements.

Staff shortages, endless charting, patients who zone out mid-explanation. These are real problems. AI dental software is quietly solving them. Here’s what it does, what it doesn’t, and how to know if it’s right for your practice.

In this post from our guest writer Verifixed learn how integrations can help improve your practice’s workflow and productivity.