A lot of patients call after hours or during lunch, and if no one answers, they either move on to the next office or get stuck leaving a voicemail — not exactly a great first impression. Every missed call is a potential new patient walking straight to your competitor.
AI receptionists use conversational intelligence, large language models, and voice technology to handle calls naturally and intelligently.
An AI receptionist is available 24/7 to answer questions, book appointments, and route leads. Here are the key features to evaluate:
- Connectivity with Dental PMS
- Availability of custom workflows suitable for the dental office
- Quality of voice and AI services
- Price
- Security and transcription of the messages
Some of the custom workflows include taking a message, booking appointments per practice preference (e.g., only for new patients or emergencies during a certain timeframe), allowing rescheduling or cancellation, and more.
An AI Receptionist can reduce missed calls and bring new patients to the office. Just one new patient per month (typical value: $1,500) covers the cost of the service.
Multiple vendors have built this service for around $199 to $399 per month. The most important aspect is that AI should connect with your practice management software, such as Open Dental, and is aware of your schedule and practice preferences.
AI Receptionist is almost here.
AI receptionist from BetterDiagnostics is currently in beta with a small group of practices and inMissed calls mean missed patients. An AI receptionist answers 24/7, books appointments, and connects with your dental PMS. Here’s what to look for.. If you’d like to be among the first to try it, we’d love to connect at http://www.betterdiagnostics.ai.