Patient Loyalty, Patient Communication

The Road to Loyal Patients

Communication is the foundation for building long-lasting relationships with your patients. Effective patient communication builds trust, and that affects patient retention, referrals, case acceptance, broken or missed appointments, and everything in between. Your patient communication often starts before they even step foot in your practice. In order to […]

software updates

Open Dental Software Updates

Updated 6/14/2022 Your practice is always growing and changing – the same should be true of your practice management software. We work hard to continually improve and add new features to our software based on the input we get from you, our valued customers. As a customer on […]

Tips & Tricks #1

In this post, fixing the tooth chart when diamond shapes are showing, or a black box is printing on the treatment plan where the tooth chart should be. Also, a new webinar for answers to FAQs on three popular insurance-related reports: Procedures Not Billed to Insurance, Claims Not Sent, and Outstanding Insurance Claims reports.