Category: Tips & Tricks

Turning Claims Curveballs into Home Runs

Insurance can throw you some pretty tricky curveballs on claims. In this post, we’ll discuss what to do when insurance pays on a different code than you billed, processing single and batch claims, posting partial or multiple claim payments, handling insurance overpayments, interest payments, and more so you can knock it out of the park!

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Tips & Tricks #21

In this tips & tricks post, we’ll discuss how to quickly reallocate a credit balance within a family, closing out a day or month in Open Dental, and how to know if your primary claim payment information is being sent with your secondary claim.