Tips & Tricks

Tips & Tricks

Open Dental Software Tips & Tricks

A few tips & tricks from your Open Dental experts

1.  Entered primary and secondary insurance in the wrong order?
No problem – double-click on the patient’s Primary Insurance. In the green-shaded area at the top (in the middle of the window) you’ll see a box for “Order” – it will have a 1 in there, just change that to 2 to indicate it is the secondary insurance. When you click ok, you’ll notice they’ve swapped positions 🙂

2. Insurance paid a different code than you charted?
You’ve charted and completed bitewings and a pano, but insurance paid based on an FMX. Read our post: Insurance Paid on a Different Code Than You Charted. Now What? for proper handling of this situation.

3. Want to know more about the Cloud?
There’s a lot of buzz around “the Cloud.” Our post, The Cloud: Facts and FAQ’s answers some basic questions and provides the information you need to decide what’s right for your practice.


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